As the CCO + Executive Creative Director at O’Rourke Hospitality Marketing, LLC, Susan oversees a team of administrative, creative and account service professionals. Both a manager and a producer, she ensures the team is focused while playing a key role overseeing process and creative approaches for major accounts.
In addition to her responsibilities for the overall flow and operations of the agency, Susan plays a major role in upholding the brand standards of the agency’s clients as well as maintaining successful longtime client relationships. This is most notable within the Marriott International family of hotels and resorts, including Marriott Hotels, JW Hotels, Renaissance Hotels, and select service properties.
Prior to founding O’Rourke in 2001, Susan held various marketing and creative positions within a range of businesses including Starwood Hotels & Resorts, Vytra Health Plans and Travel Impressions. Additionally, she has received numerous HSMAI Adrian Awards and industry recognition for her creative work.
Susan holds a degree in Liberal Arts & Communications from Suffolk College in New York, and currently resides just north of Boston in Newburyport, MA with her husband, Tom.← Back to Team