Cove Haven Yext Case Study


Cove Haven is a suite of three adults-only resorts in the Poconos region of Pennsylvania. They cater primarily to honeymooners and couples in search of romantic weekend retreats: getaways to the area’s scenic mountains and lakes, great food and plenty of champagne, with a dose of the Poconos’s characteristic themed romance (think: champagne-shaped hot tubs).

The problem: Cove Haven Resort’s online business listings were largely inaccurate. This not only made it difficult for potential guests to find and contact Cove Haven, but also negatively impacted the resort’s search engine rankings.

O’Rourke was tasked with updating Cove Haven’s business listings. Using the Yext PowerListings tool, we updated the resort’s listings to reach 100% accuracy.



Before performing a Yext audit, a problematic 98% of Cove Haven Resort’s business listings were inaccurate.



After completing our Yext optimization they are now fully optimized across hundreds of local information sites.



With the combined efforts of Search Engine Optimization and accurate local listing information, Cove Haven saw an enormous jump in organic traffic, organic conversions, organic bookings and most importantly, organic revenue.

  • A 22.67% increase in organic traffic
  • A 94.39% increase in organic revenue
  • A 111.86% increase in organic bookings
  • A 72.70% increase in organic conversion rate



It’s not just your own website: your hotel’s contact information is flung far across the internet. Potential guests need to be able to find you – and find you with current, complete, and accurate contact info and links – even on third-party websites you don’t control. Almost as importantly, broken links and other inaccurate listing information influence your search engine rankings.

Via Yext PowerListings, we’re able to efficiently identify inaccurate or incomplete listings, and then repair them. The result is an almost immediate boost in search engine ranking and direct guest contact, to fuel organic traffic and eventual bookings.

Go Back
Contact Us