Recapture Customers that Leave the Booking Process
It’s often been said that in every loss there is opportunity. When it comes to booking engine abandonment, this statement couldn’t be more accurate. A large percentage of potential guests abandon the booking engine process before completing their reservation. This means lost revenue—but it doesn’t mean that all hope is lost.
O’Rourke’s Reservation Recovery targets customers who have abandoned the booking process and gets them to complete their transaction through a strategic, multi-layered approach.