Located only 45 minutes north of Atlanta, Georgia, Chateau Elan is an award-winning luxury destination that promises an unforgettable vacation. Boasting welcoming on-site amenities including a renowned golf course, a winery, five-star dining, a spa and much more. With an increase in demand for luxury vacations as well as more and more customers booking online, reservation recovery is now a crucial part of a property’s marketing strategy.
Chateau Elan reached out to our team and wanted to implement a more optimized reservation recovery strategy. Moreover, the property wanted to Re-engage guests who had previously shown a high level of interest with an automated email enticing them to book a short time after abandoning their booking. With their goals in mind, our team was able to create an optimized reservation recovery strategy that would help the property achieve their goals.
